Cookies Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better learning experience by remembering your preferences, login status, and usage patterns.
2. How We Use Cookies
LinguaFlow Academy uses cookies to:
- Keep you logged into your learning account
- Remember your language preferences and settings
- Track your course progress and achievements
- Analyze website performance and usage
- Provide personalized content recommendations
- Ensure website security and prevent fraud
3. Types of Cookies We Use
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| linguaflow_session | Maintains your login session | Session | Essential |
| user_preferences | Stores language and theme settings | 1 year | Functional |
| course_progress | Tracks learning progress | 1 year | Functional |
| analytics_id | Website usage analytics | 2 years | Performance |
| marketing_consent | Remembers your consent preferences | 1 year | Marketing |
5. Third-Party Cookies
We also use third-party services that may set cookies:
- Google Analytics: Website traffic analysis and user behavior insights
- Zoom: Video conferencing for live classes
- Stripe: Secure payment processing
- YouTube: Educational video content embedded in courses
6. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Preferences → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies and Website Data
- Edge: Settings → Cookies and Site Permissions
Our Cookie Preferences
When you first visit our site, you'll see a cookie banner allowing you to:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences by cookie type
- Change your preferences anytime in account settings
7. Consequences of Disabling Cookies
Disabling certain cookies may affect your experience:
- Essential cookies: Cannot be disabled; site won't function properly
- Performance cookies: We can't improve the site based on usage data
- Functional cookies: You'll need to re-enter preferences each visit
- Marketing cookies: Less relevant course recommendations
8. Cookie Consent for Minors
If you're under 16, please ask a parent or guardian to review this policy and provide consent for non-essential cookies on your behalf.
9. International Students
If you're accessing our services from outside Canada, please note that cookies will be transferred to and processed in Canada in accordance with Canadian privacy laws.
10. Updates to This Policy
We may update this cookies policy to reflect changes in technology, legal requirements, or our practices. We'll notify you of significant changes via email or website banner.
11. Contact Us About Cookies
Questions about our use of cookies?
- Email: privacy@linguaflow.ca
- Phone: 1-800-LINGUA-1
- Mail: LinguaFlow Academy, Privacy Team, 123 Learning Ave, Toronto, ON M5V 2T6
More Information: For detailed information about cookies in general, visit AllAboutCookies.org or the Office of the Privacy Commissioner of Canada.